Skip to main content

About Us

  • Stop By

    Find us in Student Accounts Building

    Phone Hours

    9 a.m. to 4:15 p.m.

    Walk-In Hours

    Monday-Wednesday and Friday
    8:30 a.m. to 4:30 p.m.

    9 a.m. to 4:30 p.m.

  • Contact Us

  • Mailing Address

    Student Accounts
    Illinois State University

    Campus Box 1210
    Normal, IL 61790-1210

    For Fed Ex, DHL, UPS, etc.
    Illinois State University
    Student Accounts
    605 W. Dry Grove St.
    Normal, IL 61761

Drop Box

A drop box is located near the front entrance for after-hour payments. All payments placed in the drop box will be processed the next business day.

Our Mission

To accurately assess charges and apply payments to our student's accounts. We strive to provide excellent customer service to our students and parents when they inquire about financial issues, and to helpfully direct them to the appropriate department for more in-depth inquiries regarding specific transactions pertaining to their accounts. We accomplish this by working as a team with several departments across campus, such as Financial Aid, Housing, Campus Dining, Registrar, and Admissions.