About Us
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Stop By
Find us in Student Accounts Building
Phone Hours
Monday-Friday
9 a.m. to 4:15 p.m.Walk-In Hours
Monday-Wednesday and Friday
8:30 a.m. to 4:30 p.m.Thursday
9 a.m. to 4:30 p.m. -
Contact Us
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Mailing Address
Student Accounts
Illinois State UniversityCampus Box 1210
Normal, IL 61790-1210
For Fed Ex, DHL, UPS, etc.
Illinois State University
Student Accounts
605 W. Dry Grove St.
Normal, IL 61761
Drop Box
A drop box is located near the front entrance for after-hour payments. All payments placed in the drop box will be processed the next business day.
Our Mission
To accurately assess charges and apply payments to our student's accounts. We strive to provide excellent customer service to our students and parents when they inquire about financial issues, and to helpfully direct them to the appropriate department for more in-depth inquiries regarding specific transactions pertaining to their accounts. We accomplish this by working as a team with several departments across campus, such as Financial Aid, Housing, Campus Dining, Registrar, and Admissions.