Temporarily, our office is NOT able to process debit card transactions. You can still pay with cash, check, or money order in the office or online with electronic check and credit card (convenience fee). Unfortunately, we don’t have a timeline for when the issue will be resolved. We apologize for the inconvenience.
If you are paying monthly on the payment plan, you will see the payment plan fee of $35.00 charged to your account mid-October. The fee will be split into the last two installment payments causing your payments to increase.
If your account is paid in full by October 6th, you will not be charged the payment plan fee.
*Please Note: Study Abroad charges are billed and due by the due date stated on the bill and are not eligible for the payment plan each semester.
If you are needing information on charges, payments or grades to give to an employer, it is available through your Student Account Service Center. Click on the PDF file in our FAQ tab and follow the steps. The information gathered in these steps has been approved by State Farm Insurance for their employees.
Students must complete the Financial Responsibility Agreement each semester prior to registering. If this is not completed, you will see a hold under the Holds section on your Student Service Center. To complete the Financial Responsibility Agreement, click on the link in the To Do List of your Student Service Center. For more help Instructions for the Financial Responsibility Agreement
The 2016 1098-T tax forms were mailed on January 24, 2017 to the same address as your billing statement. Students have access to a copy of their 1098-T forms online through their Student Service Center (lower right side under Student Account section). Click on the 'Tax Credit' tab above for more information.
International Students should make payments from foreign bank accounts to their University Student Account via Flywire . For more information on how to use Flywire, please click on this link: www.flywire.com There is currently a scam targeting international students. For more information, click here. Remember to never give your Illinois State University account sign on to anyone! If you have other questions about paying your account, please contact Student Accounts at 309/438-5643.
Most financial aid has been posted to your account. If you seem to be missing an aid item, please review your financial aid on-line at my.illinoisstate.edu to see if you have any "to do" items in your student service center that need to be completed.
Past Due-No ISU Transcript This hold does not block your registration. The hold prevents you from requesting an official copy of your grades from Illinois State University until your account is paid. Visit your Student Account Service Center to review your balance and make a payment.
Past Due-No Registration This hold does block your registration. Visit your Student Services Center to review your balance and make a payment. The hold will be released the day after your payment posts. Please call or visit the Student Accounts office if you need the hold released the same day.