A refund is generated on an account when there is an excess of funds on the student account. This can happen from having more Financial Aid than charges or from a change in billing after the account has been paid in full. Refunds are made payable to the student, except for parent PLUS loans (see below).
The first refund for each semester is available on the Friday before classes start each semester. Refunds continue every Friday throughout the semester. Be sure all requirements in your To Do List are completed to ensure your financial aid disburses in a timely manner.
Be sure to sign up for eRefunds through your online student billing portal to have your refund direct deposited as soon as it’s available. It can take 7-10 days to verify and activate direct deposit once enrolled. eRefunds are not available for Authorized Users.
For instructions on signing up, visit our How-To Sign up for eRefunds guide.
Students not enrolled in eRefunds will receive their refund in a paper check available for pickup in the Student Accounts Office Monday-Friday from 9:00 a.m.-4:00 p.m. The earliest pick-up for your refund check will be the Friday following the email notification that a refund has been generated.
When you make any changes to your schedule, either changes in hours or withdrawing from the University, be sure to reference the University Registrar website and the Course and University Withdrawal page for dates and charges that may be assessed to you.
Refunds are based on the charges assessed at the time of withdrawal and the amount of the payments received to that date. If the payment amount is greater than the charges, you will be issued a refund.
Parent PLUS loan refunds are made payable to the borrower and mailed to the address used on the loan application. You can elect to have the refund sent to your student by requesting that in your application. Your refund will not be direct deposited unless you have elected to release the funds to the student and the student is enrolled in eRefunds. If your address changes, you will need to log in to the federal loan website and update your address on the loan application form.