Student Refund Paper Checks

This procedure is for a student who has had a paper refund check created and wishes to request the following using Sharepoint. This process must be completed by the student.
* mail check
* reapply check to student account

1. Open an internet browser and click on the link https://illinoisstateuniversity.sharepoint.com/sites/StudentAccountsOffice81/SitePages/MyChecks.aspx
2. Sign in - enter your full ilstu email address (Ex. rredbird@ilstu.edu) and hit the next button
3. Enter your password and click the “Sign In” button.
4. You will see a screen that says “Stay signed in?”. You may select “No” or “Yes” and it will take you to the next screen
5. This screen will only show your student refund checks that are Unclaimed. * Please note – you will need to follow the steps below this point for each check listed as “Unclaimed” under the “My Refund Checks”
6. Click on the Edit icon (paper/pencil icon) for a check that has a Check Status of “Unclaimed”. It will open the page for you to click the appropriate box for the option you want to take with the check.
7. On the page “Student Refund Check Claim” under the "Refund Check Options", select how you would like your check to be processed.

• Mail – Address Correct - if the mailing address is correct, check the box “Please mail my refund check to the address above” and click the submit button. The check will be mailed out in 5-7 business days.
• Mail – Address Incorrect - if the mailing address is incorrect, check the box “The Mailing address above is incorrect”. You will need to provide the following information.
  • Permanent or Temporary address - select from drop down menu
  • Enter new mailing address - Street address (don't forget Apt. #, if applicable), City, State, Zip Code
  • Click the submit button.
  • Update your address on your student account portal if new address is permanent. * Make sure to update your “Mailing” address on your student portal within 24 hours of your request.*

Checks will be mailed out in 5-7 business days from the time of request.

• Reapply - to have your check reapplied to your student account, check the box “Please reapply this refund to my account” and click the “Submit” button. The check will be reapplied to your student account in 5-7 business days.

  Reasons you may want your check reapplied –

• • You have a balance on your account.
  • Your eRefund (direct deposit) account is now active and you would like the money to be refunded via direct deposit. Please note – if you have a balance on your account, the reapplied refund check will pay towards those charges first and any remaining funds would be processed as a refund.
  • You would like to have the funds held for future charges. 

** Once you have clicked the "Submit" button, the check will no longer show in your "My Refund Checks" list. You will not receive a confirmation of your submission.