Contact
Telephone Number: (309) 438-5643
Fax Number: (309) 438-8337
Mailing Address
U.S. Postal Service:
Illinois State University
Student Accounts
Campus Box 1210
Normal, IL 61790-1210
Fed Ex, DHL, UPS, etc:
Illinois State University
Student Accounts
605 W. Dry Grove St.
Normal, IL 61761
Hours of Operation
| Day | Hours |
|---|---|
| Monday-Wednesday | 8:30 AM - 4:15 PM |
| Thursday | 9:00 AM - 4:15 PM |
| Friday | 8:30 AM - 4:15 PM |
| Saturday - Sunday | Closed |
| Day | Hours |
|---|---|
| Monday-Wednesday | 8:30 AM - 4:30 PM |
| Thursday | 9:00 AM - 4:30 PM |
| Friday | 8:30 AM - 4:30 PM |
| Saturday - Sunday | Closed |
Financial Aid Disbursement
Financial aid will be applied to your current year charges and any remaining funds will be direct deposited or mailed to you. Distribution will begin on the first day of classes. You can sign up for eRefunds (direct deposit) through your student account portal.
Address Changes
It is imperative that students report any changes to their addresses by updating their portal through My.IllinoisState.edu or contacting the Student Service and Referral Center, Moulton Hall 107.
Our Mission
To accurately assess charges and apply payments to our student's accounts. We strive to provide excellent customer service to our students and parents when they inquire about financial issues, and to helpfully direct them to the appropriate department for more in-depth inquiries regarding specific transactions pertaining to their accounts. We accomplish this by working as a team with several departments across campus, such as Financial Aid, Housing, Campus Dining, Registrar, and Admissions.
Location of Student Accounts
Student Accounts Building
605 West Dry Grove St.
Normal, Illinois
Phone: (309) 438-5643
Fax: (309) 438-8337
A drop box is located near the front entrance for after-hour payments. All payments placed in the drop box will be processed the next business day.